Last Updated: April 18, 2026

Privacy Policy

At Northwood Renovation, we respect your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when requesting estimates, contacting our team, or using our website.

Effective Date: April 18, 2026

1. Information We Collect

We may collect personal information when you contact us, request a free estimate, submit a form, call us, email us, or interact with our website.

This information may include:

  • Name
  • Phone number
  • Email address
  • Property address or project location
  • Details about your fence, deck, siding, painting, or exterior renovation project
  • Photos or files you choose to send us
  • Preferred appointment times
  • Any message or information you submit through our website

We may also collect basic website information such as:

  • Browser type
  • Device type
  • Pages visited
  • Approximate location
  • Website traffic and usage data

2. How We Use Your Information

We use the information you provide to respond to your questions, prepare estimates, schedule appointments, and provide construction or renovation services.

We may use your information to:

  • Contact you about your project
  • Provide estimates and recommendations
  • Schedule consultations or site visits
  • Send project updates
  • Improve our website and customer experience
  • Follow up after an estimate or completed project
  • Maintain business records

3. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary, such as with:

  • Team members working on your estimate or project
  • Trusted service providers who help operate our website or business
  • Payment, scheduling, or communication tools
  • Legal or regulatory authorities if required by law

4. Project Photos and Testimonials

With your permission, we may use project photos, reviews, or testimonials for our website, portfolio, social media, or marketing materials.

We will not intentionally publish personal contact information or sensitive property details without permission.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to understand how visitors use the site and to improve performance.

Cookies help us see which pages are useful, improve website speed, and make the browsing experience better. You can adjust cookie settings through your browser.

6. Data Protection

We take reasonable steps to protect the personal information you share with us. However, no website, email, or online system can be guaranteed completely secure.

7. Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to any business or legal recordkeeping requirements.

8. Third-Party Links

Our website may include links to third-party websites, such as review platforms, social media pages, or partner services. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.